Ordering and delivery at Dubai Chocolates

At Dubai Chocolates, it's all about luxury chocolate and worry-free delivery. Here you can read how ordering works, how fast we deliver and what you can do if something goes wrong.

At your door fast

✔ Order on a working day before 23:00 and we ship your order the same day. In the Netherlands and Belgium it arrives the next working day, in Germany within 2 to 3 working days and in the rest of Europe within 3 to 5 working days.

✔ We work with professional couriers and pack everything with care, chilled when needed, so your order arrives in perfect condition.

Shipping costs

Shipping to your country costs €6.95, and from €100 shipping is free. You'll find an overview per country on our shipping information page.

Confirmation and Track & Trace

Right after you order, you'll get a confirmation by email. As soon as your parcel is on its way, you'll receive a Track & Trace code so you can follow your delivery.

Returns

✔ Damaged or wrong item? Let us know within 48 hours of receipt, ideally with a photo. We'll then arrange a replacement or a refund.

✔ Not happy? We aim for 100% satisfaction. Get in touch within 48 hours and we'll find a solution together.

✔ For reasons of hygiene and food safety, we can't take back opened packaging. Unopened, sealed packaging can be returned within 14 days.

Questions or want to register a return? Email info@dubaichocolates.nl and include your order number.